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Special Report - Finance, Banking & Investment - July 31, 2009
Maker of credit union software plans call center here
Enhanced Software wants to field telephone inquiries from customers' members

By Paul Read
Of the Journal of Business

Company Vice President Matt Lefler says Enhanced Software Products has upgraded its technology infrastructure to prepare itself to open a call center here this coming fall.
Company Vice President Matt Lefler says Enhanced Software Products has upgraded its technology infrastructure to prepare itself to open a call center here this coming fall.
—Staff photo by Paul Read
Enhanced Software Products Inc., a 13-year-old Spokane Valley developer of software for credit unions, says it plans to open a call center here that would handle, on behalf of the credit unions it serves, customer-service calls from their consumers.

Meanwhile, the company also hopes to launch later this year a remote-banking product for mobile phones, and also has been adding technologies designed to work with its core product, a software package called Forza3 that credit unions us...


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