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Home » Bankers preserve relationships amid tech advances

Bankers preserve relationships amid tech advances

Personal connections remain essential to meet evolving customer demands

December 18, 2025
Jack Heath
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Congratulations to the Spokane Journal of Business on 40 years of exceptional business reporting. While I’m not necessarily thrilled to admit I have worked through the evolution of the financial industry in the region for the last 40 years, it’s been exciting to be a part of and see our industry grow and evolve. Many of the areas the industry has changed in the last four decades will continue, albeit in different ways.

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