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Home » Banks losing billions a year due to fee change, study finds

Banks losing billions a year due to fee change, study finds

Fewer customers opting for overdraft protection said cutting into revenues

February 2, 2012
News Wise

A new study by finance researchers at the University of Arkansas indicates that U.S. banks are losing anywhere from $3.8 billion to $5.3 billion in annual revenue due to the Federal Reserve's 2010 changes to overdraft policy.

"The lower fee revenue may impair further the ability of banks to lend money, which will prolong economic weakness," says Tim Yeager, associate professor in Arkansas's Sam M. Walton College of Business. "This comes at a time when bank revenues are already strained by reductions in interchange fees, a weak economy, and ongoing weakness from the financial crisis."

Yeager and student Kyle Mills examined the impact of changes to Regulation E, the Electronic Fund Transfer Act, and found that low opt-in rates by consumers decreased the number of accounts from which overdraft fees were generated and thus adversely affected bank revenue both nationally and in Arkansas.

Before the rule changes of 2010, most banks automatically enrolled consumers in an overdraft protection service that charged a fee for one-time debit card transactions and automated teller machine withdrawals that exceeded a customer's account balance. However, effective July 1, 2010, changes to the Electronic Fund Transfer Act required that consumers opt-in to these overdraft services. Accounts created after the mandatory compliance date were immediately subject to the new opt-in procedure.

If an existing account holder didn't opt-in to a bank's overdraft protection service by Aug. 15, 2010, the bank was required to remove the fee-based, overdraft protection service from the consumer's account. The overall effect of the Federal Reserve's new policy has limited the banking industry's ability to generate fees through overdraft protection services, Yeager says.

He and Mills surveyed Arkansas banks and found that only 31 percent of all account holders opted for overdraft protection on one-time debit transactions and ATM withdrawals. Because their sample size was small, the researchers validated the accuracy of the low opt-in rate by comparing their study to a recent Center for Responsible Lending study, which revealed a similar rate—33 percent.

To quantify the revenue decline, Yeager and Mills analyzed quarterly report data from about 7,000 U.S. banks from the fourth quarter of 2008 through the second quarter of 2011.

Their analysis controlled for the effects of bank size, deposit growth, changes in deposit insurance and county unemployment rates, which can affect deposit service charges depending on whether customers overdraft more often to cover cash-flow shortfalls.

"Clearly, changes to Regulation E have adversely affected bank revenue nationwide," Yeager says. "It will be interesting to see how banks respond. Because the drop in revenue is quite sizable, I think many banks will take steps to reduce overhead expenses or raise fees elsewhere to offset the lower revenue."

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