• Home
  • About Us
  • Subscribe
  • Advertise
  • Newsroom
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • Current Issue
    • Latest News
    • Special Report
    • Up Close
    • Opinion
  • News by Sector
    • Real Estate & Construction
    • Banking & Finance
    • Health Care
    • Education & Talent
    • North Idaho
    • Technology
    • Manufacturing
    • Retail
    • Government
  • Roundups & Features
    • Calendar
    • People
    • Business Licenses
    • Q&A Profiles
    • Cranes & Elevators
    • Retrospective
    • Insights
    • Restaurants & Retail
  • Supplements & Magazines
    • Book of Lists
    • Building the INW
    • Market Fact Book
    • Economic Forecast
    • Best Places to Work
    • Partner Publications
  • E-Edition
  • Journal Events
    • Elevating the Conversation
    • Workforce Summit
    • Icons
    • Women in Leadership
    • Rising Stars
    • Best Places to Work
    • People of Influence
    • Business of the Year Awards
  • Podcasts
  • Sponsored
  • INW Senior
Home » Understanding the basics of ICT
Sponsored Content ...

Understanding the basics of ICT

photo for understanding the basics of ICT.jpg

What exactly is ICT? Regarding building design, it stands for Information and Communications Technology. While this part of a building can be wide-ranging and vast depending on the needs of its eventual occupants, it encompasses data, paging, and some aspects of security. Design teams that make ICT decisions early in the design phase can deliver better projects to their clients.

November 1, 2025
Paul Heffernan

What exactly is Low Voltage? Telecom? IT Design? LV? Telecommunications? And what do all these terms entail? Regarding building design, we group all these older legacy titles under the current industry: Information and Communications Technology or ICT.

While working on ICT designs at Morrison-Maierle, I am routinely asked questions about the various components of our designs. To help you understand the ICT field and how it might help on your next project, I’ve compiled a list of the most frequently asked questions about the basics of ICT.

Why don’t we use the terms low voltage (LV) or telecom/telecommunications anymore? Low voltage (LV), telecom, and telecommunications are other names for ICT. They are no longer best practices terms because they are vague, and some low-voltage equipment, like fire alarms, lighting controls, and dimmers, are not part of ICT.

Is there a difference between IT (Information Technology) and ICT? One component of IT is computing technology, which includes networks and software. Because of this, most people think of IT as the people you call to fix their computers, which is very different from ICT design.

ICT design is like designing an interstate highway system. ICT is the physical road (concrete/asphalt), and IT is like populating that interstate with exit ramps, speed limits, police officers, etc. These items are analogous to different firewalls, quality of services, and applications that IT staff regulate and maintain.

What’s the difference between data, paging, and security? ICT includes the data, paging, and (some aspects of) security in a building. Let’s break each of these down a little further.

Data

This includes the wi-fi and wired work area outlets (WAO). Essentially, data is the connectivity in a building. Need to connect to the internet? Company servers? This is what the data design covers.

Paging 

So, what comes in a paging or public address system? It includes all the speakers in a building. In a school, this may be classroom clock-speaker combos, prominent acoustical speakers in the gym, or a call station (aka mic station) in the principal’s office or reception area. Playgrounds often have prominent directional horn speakers in their paging system designs.

Security

Security systems include cameras, access-controlled doors, and intrusion detection systems (IDS) in a building. In a multi-use building with various tenants, there may be motion detectors, cameras in the first-floor stores, or card readers for tenants to access the parking garage and entryways. Security systems also may have tamper switches for electrical panels and telecom room cabinets, which serve as a lockdown for public spaces.

What physically goes into a building when it comes to ICT design? A building’s ICT system has three main components: telecom rooms (TRs), backbone cabling, and horizontal cabling. As we did above, let’s break down each of these further.

Telecom Room (TR)

 A telecom room has many different names for the same thing. We’ve heard server rooms, data rooms, IT rooms, main distribution frames (MDF), intermediate distribution frames (IDF), and building distribution facilities (BDF) used interchangeably. Regardless of what you call it, this room lies in the heart of a building.

Technically, a TR feeds a single floor or tenant while an equipment room (ER) serves a building (and can perform any task a TR performs). I will over-simplify and use TR for this introductory article when referring to any telecommunication space.

A TR provides connectivity to the rest of the building. This means every work area outlet, wireless access point, camera, and speaker has a cable between the device and the TR. Because TRs provide connectivity throughout the building, the pathways surrounding them are critical. Placing a TR between an elevator and a stairway limits its functionality. Stacking TRs on adjacent floors or locating them next to accessible ceiling space gives designers myriad pathway options.

Depending on the size of your building, you may have multiple TRs. As a general guideline, each building floor should have its own TR, which can feed up to 10,000 square feet.

It is best practice to centralize TRs on floor plans as much as possible. Because of cable length restrictions, central locations allow them to provide connectivity to the most floor space (versus creating additional TRs). As a rule of thumb, size your TR to be 10 ft. x 10 ft. for most buildings, but smaller buildings can usually get away with a 10 ft. x 8 ft. room.

A TR needs space for the network equipment, cable terminations, patch panels, racks, and any active equipment an owner/tenant may use.

Cabling

 There are two types of cabling in a building. Backbone cabling connects TRs, and horizontal cabling connects individual devices to a TR.

Think of cabling as your state’s road system. Backbone cabling between TRs is like an interstate highway. They handle vast amounts of data at high speeds but are also expensive and, once put in, are hard to relocate.

Horizontal cabling is like your city roads. These roads are shorter, twist and turn through neighborhoods, and are much easier to change and tweak than an interstate. Backbone cabling is typically fiber optic, while legacy voice backbone cabling is usually copper. Horizontal cabling is almost always copper cabling; today, most buildings use a combination of Category 6 and 6A cabling.

While the core idea of horizontal cabling is simple—run a cable between each device and the nearest TR—a few factors can make horizontal cabling more complicated.

First, horizontal category cabling (no matter what number: 6, 6A, 5e, 3, etc.) has a maximum distance of 90 meters or 295 feet.

The constant changes and updates in the tech world also impact ICT design. While buildings last a long time, the technology in them does not. For example, Category 6 cabling was first released in 2002. While it is still the standard for many devices today, it is starting to be outpaced in some applications.

As technology advances, no one wants their building to be hamstrung by old, outdated cables (think slow wi-fi). This means you can’t bury your ICT cabling inside a wall or ceiling, never to be seen again. It must be accessible and updated when the time comes (it also allows for easy expansion, remodeling, or troubleshooting).

To help work around these updates, ICT designers love seeing accessible ceiling tiles (ACT) in reflected ceiling plans. We may not know the types of cabling that will make up horizontal cabling in the future. Still, proper pathway planning and allocation will allow an easy transition to these future technologies.

But what happens when you don’t have accessible ceiling space? ICT design, when addressed early in the project design, can offer architects several options for pathways that are accessible but don’t detract from the design integrity of the building. This typically includes some combination of conduit, cable tray, and junction boxes.

Let’s talk more

ICT can be confusing even to the most experienced and well-versed design teams. From learning the basic terminology to creating custom designs that work seamlessly into your project, spending some time planning for this critical—and ever-changing aspect—of your next project is worthwhile.

Paul Heffernan, RCDD, CTS, PE, is an Information and Communications Technology (ICT) Engineer at Morrison Maierle. Learn more about the company at www.m-m.net.


    Sponsored Content
    • Related Articles

      Understanding the genesis for successful sales career

      ICT Group hiring 100 in Valley

    • Related Products

      Book of Lists - Digital Version - Golf Courses of the Inland Northwest

      Book of Lists Digital Version - Retailers of Organic and Local Food

      Building the Inland Northwest PDF

    Paul Heffernan

    More from this author
    Daily News Updates

    Subscribe today to our free E-Newsletters!

    Subscribe

    Featured Poll

    How much are you spending on holiday shopping this year?

    Popular Articles

    • By Tina Sulzle

      Trader Joe's puts forward plans in Spokane Valley

    • Vintage (10) c
      By Tina Sulzle

      Aloha Vintage marketplace opens in Millwood

    • 1319f8394524761fe62efd46371b1cb6
      By Dylan Harris

      Silverwood to be acquired by Atlanta company

    • Topgolf web
      By Ethan Pack

      Topgolf project moves forward in Liberty Lake

    • Manufacturing fc collage web
      By Ethan Pack

      Manufacturers invest in INW

    • News Content
      • News
      • Special Report
      • Up Close
      • Roundups & Features
      • Opinion
    • More Content
      • E-Edition
      • E-Mail Newsletters
      • Newsroom
      • Special Publications
      • Partner Publications
    • Customer Service
      • Editorial Calendar
      • Our Readers
      • Advertising
      • Subscriptions
      • Media Kit
    • Other Links
      • About Us
      • Contact Us
      • Journal Events
      • Privacy Policy
      • Tri-Cities Publications

    Journal of Business BBB Business Review allianceLogo.jpg CVC_Logo-1_small.jpg

    All content copyright ©  2025 by the Journal of Business and Northwest Business Press Inc. All rights reserved.

    Design, CMS, Hosting & Web Development :: ePublishing