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Up Close

'Ambassador' training key to keeping star employees

Hospitality managers should convey culture
November 22, 2017
Jenni Sandstrom
The hospitality industry is notorious for having high employee turnover. Proper and thorough training of new employees is critical for employee success within any hotel and can play an important role in employee retention. The initial training that hotel
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—Kevin Blocker

Providence starts its own medical assistant apprenticeship program

Health care system looks to address worker shortage, reduce turnover
November 22, 2017
Like a Major League Baseball franchise, the Spokane-based Providence Medical Group within the last year has developed its own farm system of sorts in an effort to meet the increasing need for medical assistants at the organization's regional hospitals a
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—LeAnn Bjerken

LSB Consulting Engineers maintains steady growth

Firm expects to complete 120 projects in all this year
November 9, 2017
LeAnn Bjerken
Structural and industrial engineering firm LSB Consulting Engineers PLLC maintains a relatively low profile for a company that just finished celebrating its 20th year of operations last July. Randall LaPlante, who co-owns the company along with fellow en
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—Samantha Peone

GLR Engineers expands its presence in Spokane

Firm moves office here to larger space downtown
November 9, 2017
Samantha Peone
Boise, Idaho-based GLR Engineers PLLC, a young and growing structural engineering firm, has moved its Spokane office into a 2,000-square-foot space in the second floor of the Hutton Building, at 9 S. Washington downtown. GLR Engineers previously occupied
Read More
—Kevin Blocker

Huotari tackles architect shortage in larger AIA role

Industry veteran is in first year of three-year stint
November 9, 2017
David Huotari, a partner at Spokane-based ALSC Architects PS, says an improved economy has helped to unveil a shortage of architects in the U.S. Like many other professions associated with the real estate and construction sectors, the architectural indus
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—Samantha Peone

HDR expands in Spokane

Firm envisions future growth, revenue increase in region
November 9, 2017
Samantha Peone
The Spokane office of Omaha, Neb.-based engineering and architecture company HDR Inc. has grown its staff by a third here this year and plans to hire nearly a dozen more employees next year, says Todd Jensen, Spokane office co-lead and Eastern Washington
Read More
—ALSC Architects PS

Urban Outfitters building takes top design award

Mayor's Choice honors connectivity of project
November 9, 2017
Mike McLean
ALSC Architects PS and Centennial Properties Inc., both of Spokane, won the top honor in the 2017 Spokane Mayor's Urban Design Awards for an expansion and remodel project at a retail building now anchored by Urban Outfitters downtown. ALSC also was rec
Read More
—Samantha Peone

Dingus Zarecor finds niche among health care nonprofits

DZA's annual revenues typically rise by 15 percent
October 26, 2017
Samantha Peone
Tom Dingus, co-owner and managing partner at Spokane Valley-based Dingus, Zarecor & Associates PLLC, says the accounting firm caters to a narrow niche of customers. That focus has led to substantial business growth for the firm over its 14 years in opera
Read More

Take strategic approach to philanthropic endeavors

Research is key step upon deciding focus of giving
October 26, 2017
Kirstin Davis
Giving back not only feels good, but it can also be good business. Many companies and business leaders see charitable giving as a benchmark of success when they have the resources to give back to the community. Natural disasters and tragedies have been
Read More
—Kevin Blocker

Shelly O'Quinn hopes to increase foundation's visibility

INWCF manages funds valued at over $113M
October 26, 2017
In taking over as CEO of the Spokane-based Inland Northwest Community Foundation, Shelly O'Quinn says she quickly realized she was going to work for an organization that wasn't yet a household name among the communities it serves. O'Quinn had been
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