MultiCare Health System, a Tacoma-based provider network, is using billboards here to market health care services that Spokane-area consumers can access online.
“Online healthcare when and where you need it. Visit multicare.ecare.com,” says the message on a billboard along the southbound lanes of busy Division Street on the long hill between Hawthorne and Hastings roads north of Spokane.
The billboard shows a close-up photo of someone using a smartphone to access personal health care information. It’s a short distance from a billboard advertising a nearby urgent care center operated by the Providence Medical Group here.
Providence Health Care and Rockwood Health System, the two large hospital and clinic operators here, both also now offer virtual health care services.
A spokeswoman for MultiCare, responding to a reporter’s voicemail query about that company’s billboard here, said in a responding voicemail message, “We’ve got a number of statewide virtual health care services that we’re sharing in other markets, including Spokane.”
The spokeswoman couldn’t be reached immediately for elaboration on those services, but MultiCare’s website says the West Side health care system offers services called MultiCare Doctor on Demand and MultiCare eCare, which provide flexible care options that consumers can access online.
Doctor On Demand offers $49 on-demand video visits with a board-certified doctor, and eCare is a $25, text-only interview process that connects callers with a clinician and gives then a written diagnosis within an hour during regular business hours, the website says.
“When you’re sick, leaving the comfort of home can be the last thing you want. MultiCare eCare, in partnership with RediClinic, can help,” it says. “Our team of clinicians treats 11 common medical conditions virtually. Simply create an account, complete a short online interview, and a clinician will review your information and send you a treatment plan within an hour while our clinics are open.”
Clinic hours are reported to be Monday through Friday 9 a.m. to 8:30 p.m. and Saturday and Sunday 9 a.m. to 6 p.m., and prescriptions are sent instantly, the website says.
The conditions diagnosed and treated through MultiCare eCare include colds, sinus infections, and sore throats; hay fever and allergies; female bladder and yeast infections; pink eye; and skin conditions such as athlete’s foot, canker or cold sores, eczema or dermatitis, jock itch, ring worm, and tinea, which is a fungal skin infection.
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