R&R Custom Lab 2 Inc., which does business as R&R Custom Color Lab, has changed hands.
Former owner Steve Riffle retired and sold the business to new owners Erin and Brent Cramer at the beginning of the year.
Erin Cramer was the company’s office manager for 20 years. She says she and her husband, who works for the city of Spokane, decided to buy the business because they feel R&R has the momentum to succeed, and they’re passionate about R&R’s products and customers.
“We are the only professional-level photo lab on this side of the state,” Cramer claims. “We do a little bit of everything.”
In addition to conventional inkjet photo printing services, R&R offers digitizing and restoration services, traditional silver-based photograph developing, and printing on materials such as canvas and metal. Located in a 1,500-square-foot space at 2929 N. Monroe, R&R has one additional employee who Cramer says has been with the business for 25 years.
Steve Riffle started R&R in 1976 in Sandpoint, Cramer says. He moved the business to Spokane Valley in the 1980s, and later moved it to its current location.
Cramer says she plans to add some product and service offerings in the next few months and will likely hire a few part-time employees.
For now, Cramer says, she’s focused on business as usual.
“The important thing that we want people to know is that, even though R&R has changed hands, the service and the quality of the products that they’ve come to expect will remain,” she says. “We want to stay as consistent as possible for our customers.”
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